Please note that as we ship our parcels from Europe, we are trying our level best to accommodate our customers in every possible way and make the whole process as much convenient as possible.
Our customers have the liberty to return any parcel to us within 7 days if certain conditions are met. In order to make this process less hectic for our customers we provide them a local return address in Pakistan. We receive our parcel in no time and customers get their money back quicker.
Acceptable reasons for returns
We accept return of any item if it is because of one of the following reasons:
Acceptable conditions for returns
We accept returns if product is in following conditions:
How do we issue refunds
All refunds will go through a simple process.
Please see the details in following table to read more about the payment method and the time required to complete a refund.
|Payment Method||Refund Option||Refund time|
|Bank Transfer||Bank Transfer||1-3 Business Days|
|Debit/Credit Card||Bank Transfer||1-3 Business Days|
|Easypaisa/JazzCash Mobile Account||Mobile Account/Bank Transfer||1-3 Business Days|
|Easypaisa/JazzCash Shop||Mobile Account/Bank Transfer||1-3 Business Days|
|Cash on Delivery||Easy Paisa/Bank Transfer||1-3 Business Days|
|PayPal||Paypal||3-5 Business days|
|International Debit/Credit Card||Paypal/Debit/Credit card||3-5 Business Days